Shipping policy
Shipping Policy
Thank you for shopping with Tuveria. Please review our shipping policy for details on delivery processes.
General Information
- Shipping Locations: We ship within Austria, Australia, Bahrain, Belgium, Canada, Denmark, Finland, France, Germany, Greece, Hong Kong SAR, India, Indonesia, Ireland, Italy, Kuwait, Liechtenstein, Luxembourg, Macao SAR, Malaysia, Monaco, Mexico, Netherlands, Norway, Oman, Philippines, Portugal, Qatar, Saudi Arabia, Singapore, Spain, Sweden, Switzerland, Taiwan, Thailand, Türkiye, United Arab Emirates, United Kingdom, United States, Vatican City, and Vietnam.
- Order Processing Time: 1-3 business days, excluding weekends and public holidays.
Shipping Methods and Costs
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Standard Shipping:
- Delivery Time: 6-12 business days.
Order Tracking
- You will receive a tracking number via email once your order is shipped.
Delivery Issues
- Delayed Delivery: Contact customer service for assistance.
- Incorrect Address: Ensure correct address at the time of order.
- Lost or Stolen Packages: We are not responsible for lost or stolen packages confirmed to be delivered.
Customs, Duties, and Taxes
- Customer is responsible for any customs and duties applied to the order.