About Tuverla
What are the shipping times?
We use standard free shipping to all countries. There is a express shipping option if you really cant wait to get our products. All shipping options include tracking.
What are Tuverla's core values?
Tuverla's core values are quality, innovation, sustainability, and customer satisfaction. We strive to provide exceptional products and experiences that enhance our customers' lives while minimizing our environmental impact. You can learn more about our goals in the About us section.
What sets Tuverla apart from other online retailers?
We take pride in our commitment to ethical sourcing. We don't just simply sell products; we make sure that both the client and the maker receive what they are entitled to— an unparalleled creation.
How does Tuverla contribute to the community and the environment?
Tuverla is committed to supporting local artisans, reducing waste, and promoting sustainable practices. We believe in giving back to the community and protecting the environment for future generations.
Shopping and Ordering
How do I place an order?
Simply browse our website, select the products you want, and add them to your cart. Proceed to checkout and follow the instructions to complete your purchase.
What payment methods do you accept?
We accept all major payment methods including debit cards, credit cards, PayPal, Apple Pay, Google Pay, etc...
What is your return policy?
We have a 5-day return policy. If you are not satisfied with your purchase, you can return it for a refund or exchange within 5 days of receiving it.
Membership and Rewards
What are the benefits of becoming a Tuverla member?
As a Tuverla member, you can:
- Track your order history.
- Get in touch with other community members.
- Earn free credit for future purchases.
- Receive exclusive deals and promotions.
How do I sign up for a Tuverla membership?
You can create a membership account on our website by providing your email address and signing up.